Pioneer Recreation and Sport Centre

“This is a review of the customer service I received from Jaime at the front desk, while signing up for the pool @ gym December deal. I can tell Jaime has got a big future ahead of her. From the moment she greeted me as I walked in the automatic doors, until the moment she wished me all the best for my triathlon corporate challenge swim training, she was thorough, clear at communicating, and enthusiastic. I am on holiday, she is at work, but I also work in sales and communications. Jaime is a natural, she made the sign up process easy. She took time to make me feel special, whilst not missing out on explaining the small print of what I am signing up for. You could see by how she treated other people as well that her natural charisma shone through everything she does. She deserves a raise. I can tell why CCC have her on the frontlines, any customer service business would pay big money for her skills and presence. I feel better knowing there are people like Jaime running this country. Her small talk, smiles, technical knowledge, and patience was world class. Thank you Jaime, I look forward to seeing you around at the pool & gym. God bless”

“Come here quite often for the pool and other facilities. Staff are always polite and happy, genuinely. Not once have we had a bad experience. Pretty cleaned and tidy here too. The leisure pool has fun interactive experiences for children and adults. Lazy river is small but it’s fairly quiet in the evenings so it doesn’t feel crowded. I hope in the future they are able to extend the spa and sauna as it’s very popular with limited space”

“Came to look around the gym based on the council's current $30 promo and Lilli (from the Customer Experience team) was an absolute star. The other council gyms we'd visited had just waved us through independently, which is totally fine, but Lilli went the extra mile, showing us all the equipment, group fitness areas and pools and gave us loads of useful information, which has very much convinced us to join. Thanks again!”