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The National Kiwi Centre

📍 Hokitika, Canterbury

4.5(1,091 Google reviews)

The National Kiwi Centre in Hokitika offers close-up encounters with live kiwis and giant eels in a dedicated wildlife facility. Staff are praised for their warmth and flexibility — including delaying eel feedings to accommodate arriving visitors.

kiwi encountereel feedingfriendly staffnative wildlifepram accessible
★★★★★Featured review by Steven Brandt

We had a wonderful experience at the National Kiwi Center. We went there pretty late yesterday and missed the feedings but had an amazing time with the kiwi. We were invited to come back the next morning at 10 a.m. for the feeding of the eels and the kiwis. In the beginning, we were not so much interested in the eel feeding and were more looking forward to the kiwi experience. As it turned out, the eel feeding was very interesting, and we learned a lot from the explanations on this of the staff. Also, the kiwi was super cute to watch from very close by, even without a window or anything in between. We even heard them make their sounds a few times. We can highly recommend visiting this animal center, which has a very reasonable price point and size compared to the other centers we passed by already. All the staff throughout are very kind, helpful, and very welcoming.

🏆 Family Action Verdict

Families consistently highlight the close-proximity kiwi viewing as the standout experience. Staff flexibility — including holding back eel feedings for late arrivals — is singled out across multiple reviews. One family describes an amazing time even after missing the scheduled feeding, and another calls the whole experience truly memorable.

ℹ️ What to Know Before You Go

💡Eel feeding sessions run at scheduled times — ask staff about the next session on arrival
Pram-accessible throughout

💬 What Families Are Saying

View all reviews →
4.5

1,091 Google reviews

Praise up-close kiwi access50%
Highlight staff friendliness35%
Enjoy eel feeding15%
S

Steven Brandt

a month ago

We had a wonderful experience at the National Kiwi Center. We went there pretty late yesterday and missed the feedings but had an amazing time with the kiwi. We were invited to come back the next morning at 10 a.m. for the feeding of the eels and the kiwis. In the beginning, we were not so much interested in the eel feeding and were more looking forward to the kiwi experience. As it turned out, the eel feeding was very interesting, and we learned a lot from the explanations on this of the staff. Also, the kiwi was super cute to watch from very close by, even without a window or anything in between. We even heard them make their sounds a few times. We can highly recommend visiting this animal center, which has a very reasonable price point and size compared to the other centers we passed by already. All the staff throughout are very kind, helpful, and very welcoming.

H

Hannah Watts

a month ago

We had a fantastic time at the Kiwi centre. The staff were incredibly friendly and welcoming, even delaying the start of the eel feeding to allow a coach load of tourists the opportunity to watch it. They were attentive and knowledgeable, explaining how the Kiwis habitat is set up to best replicate the real world while in captivity. Being able to see two Kiwis was really special. The eel talk was fascinating and it was an added bonus being able to feed and stroke the eels! The Cray fishing was also good fun. Definitely recommend coming here while in Hokitika for an interesting and different experience.

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Lynda

2 months ago

We had such a great time at the National Kiwi Centre! It was the only place where we were able to get really up close to two male kiwis, and we were lucky enough to see them show off their masculinity with a little standoff — such a rare and fascinating sight. We also loved the hands-on experience of fishing for native freshwater koura. You can’t take them home, but it was awesome to see them alive and learn more about them. Overall, it’s a fantastic spot to visit, especially when the weather isn’t great outside. The hosts were also friendly and welcoming.

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Patricia Dennis Vitalich

a month ago

We stopped in to see the kiwi. We were greeted by the gentleman behind the counter who was very friendly and helpful. Got there just in time to see the giant eels being fed. Karen who was the lady talking about the eels was lovely . Answered our many questions without hesitation or annoyance. We had the opportunity to fed the eels and touch them. Straight after it was kiwi feeding time and again Karen was the one that was feeding them and again told us all about them. We are so glad we stopped in and would definitely recommend if in Hokitika.

Reviews from Google

Overview

The National Kiwi Centre in Hokitika is a wildlife facility on the West Coast of the South Island dedicated to native New Zealand species. Visitors can observe two live kiwis at close range — reviewers describe getting nearer to kiwis here than anywhere else in New Zealand. Eel feeding sessions run regularly, with staff known for accommodating groups who arrive just before scheduled times. The centre is staffed by knowledgeable guides who engage with visitors of all ages.

🕐 Opening Hours

Monday09:00 – 17:00
Tuesday09:00 – 17:00
Wednesday09:00 – 17:00
Thursday09:00 – 17:00
Friday09:00 – 17:00
Saturday09:00 – 17:00
Sunday09:00 – 17:00