Waitai Gym

“Joined late 2022 and enjoying it. Good vibes and great gear.”

“During my holiday, I utilised the Waitai gym to maintain my fitness. The gym staff are friendly though sometimes the reception aren't consistent with their customer approach, getting charged different amounts as a casual visit, being asked to fill out a form everytime I visit, and then told I don't to fill a form, etc. The gym equipment is basic, and there is a limited amount of machinery to what I'm used to. Peak time must be busy. The casual visit pass enables access to the pool, sauna & spa also which was $15.00. They have a stair lift for accessibility. Overall, the experience has been good.”

“Very convenient if you want to use pools as well. A good range of equipment and very well laid out. Upstairs are the training machines and a room for fitness classes and down stairs is the weight room. The down side is the stairs. Not the most user-friendly stairs around.”

“Water world has the most outragous customer service ever, On wednesday 28th of September i had paid for a booking for saturday 1st October 2022 for 3pm till 7pm for the studio room with kitchen and bbq, We go to the studio room at 3pm start setting up for our birthday party which was okaay but I head back to reception to request a worker to locate me to my bbq which was meant to be under the shouter but the worker in charged told me the bbq was broken and theres only 2 working which are being used by a family and i have to wait till 5pm to use the bbq if I want it so i requested that I would love a refund which he didnt mind (keep in mind i had it 2hours) so he should oh given me 30.70 back but he only gave me 15.40 change back i asked him for the rest but he said nope so my mouth went off lol he gave it in the end and I told him i was cooking my meat in the kitchen but half way through cooking it smoke went up and we set the fire alarms not our fault though and then they gave us a bbq to use after the alarms went off lol we cooked at 530pm didnt leave te rapa pools building till 830pm ahaha I will never ever book a venue there again poor and the most unprofessional customer service. Fix your services Water world and upgrade you knowledge cause you need it..”