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Tours & Experiences

Build-A-Bear Workshop

📍 Queensgate, Wellington

4.1(35 Google reviews)💰$22-$80👶1-100

Interactive bear-making workshop where kids create their own personalized stuffed animals. Staff provide exceptional customer service and make each visit feel special.

Hands-on experiencePersonalized bearsGreat customer serviceSpecial momentsCustom outfits available
★★★★★Featured review by Sara McKinley

I had such an amazing experience at Build-A-Bear today. The two girls were patient, friendly, and genuinely excited to help. My bear turned out perfect thanks to them, and I left feeling so happy with the whole process. You can tell they really care about creating a special moment for every customer. Couldn’t recommend them more, and I’ll definitely be coming back!

🏆 Family Action Verdict

Build-A-Bear Workshop is a top choice for families with children who love hands-on creative activities and personalized toys. The interactive bear-stuffing experience creates lasting memories, with staff who genuinely care about making each visit special.

ℹ️ What to Know Before You Go

💡Budget for higher costs as the experience and customizations add up quickly
Staff can handle multiple customers and may work alone during busy periods
🎟️Online ordering available for outfits and accessories
🚗Click and collect service available and double-check store locations

💬 What Families Are Saying

View all reviews →
4.1

35 Google reviews

Exceptional staff service100%
Interactive bear-making process75%
Special customization options50%
Memorable experience for kids50%
S

Sara McKinley

I had such an amazing experience at Build-A-Bear today. The two girls were patient, friendly, and genuinely excited to help. My bear turned out perfect thanks to them, and I left feeling so happy with the whole process. You can tell they really care about creating a special moment for every customer. Couldn’t recommend them more, and I’ll definitely be coming back!

S

Sarah James

I would like to send a BIG thank you to the amazing Bella at Lower Hutt Build a Bear! She was able to sort out a very stressful situation involving my click and collect with such professionalism and urgency! Not only did she arrange to have my order sent to the correct location in Lower Hutt, Wellington from the Mt Wellington store, Auckland, she did it just in time for arrival for Christmas Day! If she didn't work so hard to correct the error, I wouldn't have had the gift I desperately wanted to give to my daughter. Well done and thank you!!! It was a very Merry Christmas thanks to you!!!

A

Andrew McPherson

Got the Doctor Who 15th Doctor Bear 🐻 with heartbeat 💓 and two hearts 💕, ordered the outfit online, and my wife got Eeyore with strawberry scent 🍓 and heartbeat 💓 with a heart ❤️ The staff member was great, managed to handle several customers single handedly and when it was our turn, we got to stuff the bears 🐨 how we wanted on the pedal.

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C Hawke

My daughter loves her bear..and the experience. Just 4 stars from me due to the crazy cost and the staff member we had seemed like she hated her job. It kinda of killed the vibe a bit.

Reviews from Google

Overview

Build-A-Bear Workshop offers an interactive experience where children create their own personalized stuffed animals through hands-on bear stuffing, scent selection, and outfit customization. The workshop features themed bears including licensed characters, heartbeat and scent options, and online ordering for pickup. Staff are praised for their patience and dedication to creating memorable experiences for each family visit.

🕐 Opening Hours

Monday09:00 – 18:00
Tuesday09:00 – 18:00
Wednesday09:00 – 18:00
Thursday09:00 – 21:00
Friday09:00 – 18:00
Saturday09:00 – 18:00
Sunday10:00 – 17:30

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