1 / 3Polynesian Spa
π Lakeside, Bay of Plenty
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Best for families who want a warm soak rather than a swim workout. The Family Pools at Polynesian Spa pair a lifeguarded freshwater pool with a toddler section and small hydroslide with two mineral hot pools for the grown-ups.
π Family Action Verdict
A relaxing lakeside soak that works with a baby or toddler in tow, thanks to the warm freshwater pool with its shallow end and the seated mineral pools beside it. Bigger kids get the hydroslide but not a big swim. Under-eights must be actively supervised in the water, under-fives need swim nappies, and the adult-only Pavilion pools are off limits.
βΉοΈ What to Know Before You Go
π¬ What Families Are Saying
View all reviews β8,905 Google reviews
G Reviews from Google
Feliβs Cabana
3 months ago
βWe visited the Polynesian Spa and had a fantastic, relaxing experience. We chose the Pavilion package, and it was definitely worth it. The entire facility was clean, well maintained, and had a peaceful atmosphere. The highlight for me was the range of mineral pools. Soaking in the warm mineral water completely relaxed my body, and I walked out feeling refreshed and rejuvenated. The only small downside was the locker system, where you pay $9.5 to use a locker. Once you insert the coin you can use the locker only once. It wasnβt a major issue, just a slight inconvenience. Overall, it was a wonderful and calming experience, and I would happily recommend the Polynesian Spa to anyone visiting Rotorua. Itβs the perfect place to unwind, recharge, and leave feeling both physically and mentally refreshed.β
Luke Batiste
5 months ago
βWe had a fantastic experience at Polynesian Spa and would absolutely recommend it to families visiting Rotorua. We took our 10 month old with us and spent most of our time in the 36Β°C and 38Β°C pools, which were perfect for him. The 40Β°C and 41Β°C pools were a bit too hot for the little one, but they were incredible for the adults. The acidic pool in particular was amazing, and after about an hour and a half soaking, my arthritic knees felt the best they have in a long time. The whole place was relaxing, clean, and well set up. Just make sure you drink plenty of water while youβre there, and note that they donβt allow floaties for infants or young children in the pools. A really enjoyable experience for the whole family.β
Daryl Morrison
a month ago
βWe had a great experience. It was Spatacular! Started off with an hour long soak in several of their hot pools. They had alkaline pools with temps ranging from 36C to 41C. They also had an acidic pool and a cold plunge. After that we had a massage. It was very relaxing and the masseuse was great. She described what she was going to do and asked several times if the pressure was ok. After the massage we spent 45 minutes in 1 of their private hot pools. Also very nice. They provided the towels, robes, showers, soap, shampoo, conditioner and lockers. They also have a cafe. The smoothies and sandwich tasted excellent.β
π Commonly mentioned in Google reviews
Based on Google review tagsLake view
618 reviews
Hot pools
572 reviews
Friendly staff
505 reviews
Relaxing atmosphere
329 reviews
Private pool
227 reviews
Overview
Polynesian Spa sits on the Rotorua lakefront and is best known as an adults' retreat, but its separate Family Pools area is built for kids. A large freshwater pool kept comfortably warm has a shallow toddler end, a deeper section and a small hydroslide, and beside it two Rachel Spring alkaline mineral pools, each shallow enough for seated soaking, let parents relax within arm's reach. Lifeguards are on duty, there are two family changing rooms, and the cafe does family-friendly food.
